Trends and events affecting overall employment (especially in the industries listed above).
The employment outlook (pdf) in this occupation will be influenced by a wide variety of factors including: In Alberta, 83% of people employed in this classification work in the following industries: Retail store managers are part of the larger 2011 National Occupational Classification 0621: Retail and wholesale trade managers.
Management in specific areas, such as materials acquisitionĪdvancement opportunities are best for those with related post-secondary education.
Managers of retail chain stores may be promoted to: Competition for entry-level management positions can be strong. Retail store managers work in communities and retail organizations of all sizes. The following schools offer programs or courses that are related to this occupation but are not required to enter the field. They may also conduct a detailed market study before investing in an existing business or starting a new one. It can be good for them to work in stores similar to ones they would like to own. Potential entrepreneurs are strongly advised to take small business training programs. Areas of study can include business administration, management, and entrepreneurship. However, some retail companies have no formal training program.Ĭolleges, technical institutes, and universities throughout Alberta offer useful part- and full-time programs. Many national chains have programs that include both classroom and in-store training. In-house training programs vary from employer to employer. Some large retail chains have in-house management trainee programs and only promote managers from within the company. Many employers seek applicants with related post-secondary education. In general, employers need managers to have several years of experience in the retail industry.
Write and authorize reports to head office.
Meet other store managers or shopping mall managers to discuss issues of common concern, such as mall policies.
Decide how merchandise should be displayed.
Develop and implement marketing strategies.
Co-ordinate activities in store departments.
Meet with manufacturers’ sales representatives to discuss product lines.
Locate and select merchandise for resale.
Make sure staff follow Occupational Health and Safety procedures and Alberta Labour laws.
Deal with customer complaints and suggestions.
Monitor the outside of the building and make sure safety hazards, such as hanging ice, are removed.
Answer calls from security companies and the police when break-ins occur.
Oversee security measures, such as ensuring doors and safes are locked and alarms are set.
Monitor antitheft procedures and policies, and take action when thefts occur.
Implement or administer price and credit policies.
Monitor product inventories and trends in consumer buying to anticipate which products will be in demand.
Administer budgets and authorize financial transactions.
Train new employees or arrange for training.
Determine staffing requirements, hire staff or oversee their hiring, and, when needed, dismiss employees.
Directly supervise staff, set up work schedules, and assign duties.
In general, store managers supervise the day-to-day operations of the store. Specific duties vary with the size and nature of the business. In many workplaces, store managers are also expected to motivate and provide leadership to their staff. Their main job is to ensure their businesses make a profit. These can include department stores, supermarkets, car dealerships, and specialty boutiques. Retail store managers oversee the operation of retail outlets.
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